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How we do things

Compliance-first. Secure. Built for scale.

ParkPass is designed to meet the strict requirements of public institutions and high-volume venues — PCI DSS and SOC 2 compliant out of the box, with AI features governed by the same controls as everything else.

PCI & SOC 2 Compliant

We support integrations with secure payment providers like Moneris and Stripe, and meet both PCI DSS and SOC 2 standards out of the box.

Data Privacy & Cybersecurity

We follow strict security protocols, including penetration testing, architecture reviews and disaster recovery planning. Regular audits help us stay resilient and reliable — and AI features never move guest data outside your environment.

Real-Time Backups & Audit Trails

All data is backed up continuously and logged with a full audit trail, supporting compliance, incident response and operational transparency.

Cloud-Based & Device-Friendly

No installation required. ParkPass runs fully in the cloud, making updates seamless and enabling staff to use smartphones, tablets or standard IP cameras as scanners — at no extra cost.

Server-Side Rendering for Speed

Our interfaces render on the server, not on the user's device — so ParkPass works fast, even on older hardware or slow connections.

Global Data Coverage

Our AWS-powered infrastructure includes availability zones across Canada, the U.S., Europe, MENA and Asia-Pacific — with Canadian data residency for Canadian customers.

Multilingual Support

The ParkPass interface, AI assistant and support team are fully multilingual — available in English, French and Spanish, with more available upon request.

Want the full security picture?

We're happy to walk your IT and privacy teams through our architecture, audits and compliance posture.

Talk to us
Editing a reservation's location, time slot, visitor type and license plate on a tablet

Configuration

Customizable to your needs

No rigid templates. No workarounds. Just the flexibility to run things your way.

  • Flexible inventory control

    Control what's available by day, time, visitor type or location. Show breakfast add-ons only to morning visitors, or adjust visit durations when guests book time-based activities.

  • Online & on-site ready

    Whether booked in advance or at the gate, ParkPass applies your rules consistently to every transaction.

  • Rule-based pricing & quantities

    Assign prices and product quantities based on group size or reservation type — or let guests choose. Ideal for lift tickets, gear rentals or bundled passes.

  • Custom exceptions & priorities

    Allocate inventory for members, handle special cases easily, and set low-stock alerts so your team can respond fast.

Getting started

Launch in weeks, with dedicated onboarding and 24/7 support

ParkPass makes onboarding easy with hands-on help every step of the way.

  1. 01

    Guided implementation

    We tailor your setup through discovery sessions, config walkthroughs and sandbox testing.

  2. 02

    Team training included

    Virtual or in-person sessions to get your staff comfortable and confident.

  3. 03

    24/7 support

    Critical issues get fast, tracked responses via our Jira-based ticketing system.

  4. 04

    Ongoing updates

    New features, refinements and help docs — shared proactively, not just when you ask.

“You don't just get software — you get a partner that makes sure it works.”

Ready to see ParkPass in action?

Discover how ParkPass can simplify ticketing, reservations, memberships and events — all in one platform. Book your personalized demo today.

Request a Demo (800) 727-7188