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Two people working out together in the fitness area of a recreation centre

For rec centres

Connect your centre. Give your team time back.

Bring memberships, program registration, facility bookings, payments, and check-in together—so your team spends less time switching systems and more time serving your community.

Trusted by

Conservation HaltonNational Capital CommissionCredit Valley ConservationCadillac FairviewGrand River Conservation AuthorityGovernment of OntarioHuronia Historical ParksReserva NaturaGovernment of Canada

From the first registration to the end-of-day balance.

Staff view

See the member, not a collection of separate records.

Bring customer information, memberships, bookings, and attendance into a connected workflow. Give reception staff the context they need to answer questions and support each visit.

Customer overview

Alex Morgan

  • Membership

    Active

  • Upcoming program

    Beginner fitness

  • Facility booking

    Community room

  • Recent attendance

    View visits

Staff view

Keep enrolment, waitlists, and attendance together.

Manage lessons, camps, and recreation programs with participant and caregiver information, level-based enrolment, waitlists, and attendance. Help coordinators prepare each session without rebuilding their records in spreadsheets.

Program coordinator view

  • Participant A

    Beginner

  • Participant B

    Intermediate

  • Caregiver details
  • Participant progression
  • Session attendance
Guest-facing

Make available spaces easier to book.

Let residents choose available facility times and pay online. Give staff a shared booking calendar for the rooms and resources they manage.

Facility bookings

  • 9:00–10:00

    Available

  • 10:00–11:00

    Booked

  • 11:00–12:00

    Available

Community room

  • 11:00–12:00

    Booking confirmed

Staff view

Give reception a clearer way to check people in.

Validate memberships and passes at arrival, review entry history, and record attendance. Connect compatible access-control equipment where your centre needs it.

The ParkPass member check-in screen: a destination selector, a stepper for how many people are coming in, and a field to scan the membership card or type the membership number
  • Validate membership
  • Record arrival
Staff view

Make the end-of-day balance less work.

Connect front-desk sales, retail, payments, refunds, and inventory with financial reporting. Review daily balancing by till and staff member, with GL-coded exports for your finance workflow.

Daily balancing

  • Location

    Community centre

  • Till

    Front desk 1

  • Staff member

    Alex Morgan

Reporting

  • Sales

  • Refunds

  • Payments

Finance export

GL-coded transactions

Staff view

Bring your facilities together.

Manage recreation services across locations while retaining site-specific programs, products, and operating rules. Give managers a shared view of participation and financial activity.

Recreation network

One platform, one login

Community centre

Sports facility

Outdoor recreation

  • Programs
  • Memberships
  • Bookings
  • Reporting

Plan the transition around your team.

Work with ParkPass to define data migration, integrations, testing, and role-based training around your operation.

Practical questions

Can residents register and book online?

Yes. ParkPass supports online program registration and facility bookings, configured around your schedules and rules.

Can memberships connect to check-in?

Yes. Memberships and passes can be validated at arrival, with compatible access-control integrations where required.

Can our finance team use the transaction data?

ParkPass supports financial reporting and GL-coded exports. We'll review your reconciliation and finance-system requirements during setup.

What would switching involve?

We'll review your data, workflows, integrations, testing, and staff training to plan the transition.

See how your whole centre could work together.

Request a demo focused on memberships, programs, facility bookings, check-in, and finance workflows.